Northwind Health
When clinicians spend less time clicking, patients get more of their day back.
Northwind’s charting tool had grown by accretion - every feature request bolted on another modal, another required field, another click between a clinician and the patient in front of them. We started by sitting in on real shifts and counting the taps it took to close a single encounter.
What we did
- Mapped the seven most common workflows and cut the median click count by 41%.
- Rebuilt the encounter screen around a single, glanceable timeline.
- Designed a keyboard-first interaction model for the power users who live in the app all day.
The result wasn’t a flashy redesign - it was a quiet one. The kind nobody notices, because the software finally gets out of the way.
Open to contract work, full-time roles, and interesting conversations about hard design problems.
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